Delivery
Thank you for buying from me.
ORDERS
UK orders will be shipped within 2-4 business days from the day they are placed using 1st class Royal Mail. Please consider this processing time when placing your order. If you need your order sooner, you can upgrade to special delivery at checkout. Please note, this does not mean it will definitely be sent out the day you order it – it just means that the order will be tracked once posted.
If you need your order to arrive on a specific day, please contact me first hello@daphneandsybil.com and if I can make it happen I absolutely will.
EU and International orders
Delivery times may vary due to circumstances outside of my control. All orders will be sent via Royal Mail Tracked and Signed. Orders over £100 have free shipping. Customers are responsible for any additional taxes or fees.
Customers receive email order status updates to the email address provided at checkout. Updates will include order confirmation and shipment confirmation. For additional status update questions please email me. I reserve the right to cancel and refund any order at any time.
Safely packaged
All earring orders are packaged in FSC certified jewellery boxes and posted in fully recyclable envelopes.